Less Clicking Around. More Getting Things Done.
Learn the Task
Focus on what your team actually needs to complete in Zoho, from enquiries to reporting.
Understand the Workflow
See how the task connects with your customer, operations and finance processes.
Apply It at Work
Take away practical steps and ideas your team can use in its everyday work.
Choose the Support Your People Need.
Build practical skills in Zoho, AI and connected technology through training, automation guidance and implementation coaching.
Zoho Training
Learn the Zoho products, features and workflows relevant to your business, from enquiries and follow-ups to reporting.
AI & Automation Training
Understand how AI, Zoho automation and connected tools can support practical business tasks and reduce repetitive work.
Implementation Coaching
Turn your technology into working business solutions with guidance tailored to your roles, processes and adoption challenges.
Zoho Books & Inventory
Learn the everyday workflows that connect finance, orders and stock.
AI Tools & Connections
Learn practical ways to work with ChatGPT, Claude and connected business tools, with appropriate data safeguards.
Team-Specific Training
Focus on the actual tasks your sales, administration, finance or operations team needs to perform.
One-on-One & Small Group Training.
Get dedicated training tailored to your business, your software and the tasks your team needs to master. Book a private session for yourself or bring colleagues along.
Excluding GST
Up to 5 participants per training session at the same hourly rate.
Enquire About Private TrainingFocused on Your Business
Choose the workflows you want to learn, from Zoho CRM and Zoho One to automation, AI tools and connected business systems.
AI Accelerator training is included as an available topic at the same private training rate. Explore ChatGPT, Claude, AI-assisted workflows, voice agents and custom MCP connections using CrewDone as a practical business example.
Learn how to identify tasks worth automating, connect approved business information and assess privacy, access and AI risks before implementation.
Suitable for individual coaching, new staff onboarding, team refreshers and targeted process training.
One dedicated session. Up to five people. Practical guidance you can apply.
Upcoming Training Sessions
Browse available events and register for a session that suits your goals. The calendar below uses the existing live training calendar.
Choose How You Would Like to Learn.
One-to-One Guidance
Personalised guidance for your role, your software and the tasks you want to do more confidently.
Team Training
Practical training for your team using real business processes, with consistent guidance everyone can apply.
Workshops & Events
Join focused live sessions, explore practical topics and ask questions in a supportive group environment.
Practical Resources Without the Technical Fog.
Clear information, practical answers and real examples to help you make more confident decisions about your systems.
Articles & Insights
Understand what is changing in Zoho, AI and automation, and where these tools can make everyday work easier.
Explore Articles & InsightsGuides & FAQs
Find practical answers to common questions about connected systems, training, implementation and using Zoho confidently.
Explore Guides & SupportCase Studies & Real Examples
See how business challenges can be tackled with practical workflows and connected solutions, not generic software demonstrations.
See Real CRM ExamplesLearn How AI Can Work Across Your Business.
Go beyond prompts. Explore practical ways AI agents and connected workflows can reduce everyday administration, assist with enquiries and follow-ups, and support quoting and scheduling.
CrewDone is one real-world example for trade businesses. We also help businesses across other industries explore practical AI and connected workflows. a connected operational system with optional AI agents, ChatGPT, Claude, Retell AI voice and custom MCP integrations, configured where they suit your processes.
AI connections and agents are optional and require appropriate setup, permissions and business risk assessment.
Explore CrewDone & AI Accelerator Enquire About AI for Your IndustryOne Task. One Function. One Workflow.
Learn how to identify repetitive work, decide where AI adds value, and understand how tools connect to your business systems.
Three Simple Steps to Better Skills.
Choose a Session
Find a topic in the training calendar or discuss a tailored team session.
Reserve Your Place
Register via Eventbrite or speak to DDS about your team's requirements.
Learn and Apply
Join online or in person and put your new knowledge to work.
Responsible Use of AI
Training involving AI tools includes practical consideration of what business information may be shared, access permissions and the need for your organisation to assess privacy and security risks. A paid AI subscription does not automatically guarantee privacy.
Your organisation remains responsible for its own risk assessment and tool-use decisions.
Free Mentoring for Growth Sessions
Kim Mclachlan is a registered volunteer mentor with Queensland's Mentoring for Growth (M4G) program, supporting small and family business owners to explore challenges, goals and new opportunities.
These sessions are free and confidential. Bookings are essential.
Register for an M4G Session →A Queensland Government program, separate from DDS paid training and support.